Home > An Error > An Error Has Occurred Please Contact Your System Administrator Blackberry

An Error Has Occurred Please Contact Your System Administrator Blackberry

You could also log onto the BES with the service account and run IEMSTest.exe to verify the correct permissions for the user. __________________ No longer a BES Admin, but it was Droid X Email Setup iPhone / iPad update to iOS4 issue How to Save Your MessageDisk Password - Part 2 How Do I Open Another Person's Calendar or Other Folders? I have had our company IT professional send me a new password to complete activation, and I keep getting one of the following errors: "The Blackberry Enterprise Server has not responded Add Thread to del.icio.us Bookmark in Technorati Tweet this thread Home | Site Map | Cisco How To | Net How To | Wireless |Search| Forums | Services | Donations Check This Out

Checking the event log helped me resolve the issue!! please contact your sytem administrator." I have confirmed the email address and activation password are correct. Please contact your System Administrator. Back to top ↑ Cause The following can cause this issue: The BlackBerry smartphone is not activated correctly for enterprise service.The BlackBerry smartphone user's mailbox is full.An incorrect email address was used to complete the enterprise activation process.The password used to complete the enterprise activation process was not set http://support.blackberry.com/kb/articleDetail?articleNumber=000004829

Note: Search the log file using the username of the BlackBerry smartphone user's email address. We take pride in our unbiased content, however do occasionally receive free products from vendors that we review or discuss. Note: For BlackBerry Enterprise Server 4.0 for Microsoft Exchange, right-click the BlackBerry smartphone user account and click Generate an Email Activation Password.

I confirmed the user is not checking their email. Please contact your system administrator." Knowledge Base Home All Articles Getting Started General Information Configuring Outlook Mac Entourage Mobile Access Knowledge Base BlackBerry Activation Error: "An error has occurred. Have you checked the application event log on the BES for the user's name to see what's going on (I check there before I think about slogging thru log files). Resolution for Cause 2 Complete one of the following: To override the Enterprise Service Policy that is in effect on the BlackBerry Enterprise Server, complete the following steps: Open BlackBerry Manager and

In a Microsoft Exchange environment, one of the following issues may occur: Email messages are sent to the BlackBerry smartphone PST folder, but the BlackBerry Enterprise Server cannot access the enterprise The other option is to connect the device to the BES and do a wired Activation. When the BlackBerry Enterprise Server scans all BlackBerry smartphone users' mailboxes, it cannot determine which smartphone user is using the smartphone to be activated, because the same enterprise activation message is http://support.blackberry.com/kb/articleDetail?articleNumber=000013852 Reply m0j0j0j06 CrackBerry Newbie Posts 7 Posts 10-28-09,09:31 AM #2 Same issue I have the exact same issue.

I think its because we have been moving mailboxes in Exchange. Been having a bunch of issues with other BBs however. In the BlackBerry Messaging Agent log, the following log lines appear: [40000] (05/19 15:28:52.397):{0xE24} {[email protected] } *** OTAKEYGEN *** sending KEY_ACCEPT transID = 220239464 [35006] (05/19 15:28:52.397):{0xE24} {[email protected] } Sending ESP_AUTH_ACTIVATION_REQ Calendar and Mail were fine.

Once underway it proceeds via OTA but requesting it from the BB seems not to work. https://www.att.com/support_static_files/KB/KB58046.html Posted by Jared DiPane 15 hours ago News & Rumors | 390 Comments Where is BlackBerry OS 10.3.3? Reply Trooper CrackBerry User Posts 95 Posts 10-28-09,10:17 AM #4 Go into service book and delete everything with (DESKTOP) in it. Help!

Resolution for Cause 5 Turn off any active forwarding rules on the BlackBerry smartphone user's email server account. his comment is here Any thoughts or updates on this issue from the CrackBerry community? The time now is 12:41 AM.

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Back to top ↑ Additional Information Check the MAGT log files from the day when the issue occurred to troubleshoot this issue. LinkBack Thread Tools 08-22-2011, 11:01 AM #1 (permalink) dlautman Thumbs Must Hurt Join Date: Sep 2005 Location: USA Model: 9000 OS: Carrier: AT&T Posts: 93 Post Thanks: AT&T pushes Marshmallow to BlackBerry Priv Keyboard is here to stay too BlackBerry has not ruled out another BlackBerry 10 device Facts The BlackBerry keyboard is here to stay Marketing Check http://svbuckeye.com/an-error/an-error-has-occurred-contact-your-system-administrator-in-blackberry.php An error may have occurred or "An error occurred.

Order MessageDisk Now! Press and hold the ALT key and type +CNFG. When you do that, you lose all your settings, etc.

Last Updated on: Mar 01, 2008  (Permalink) Category: Mobile Access Common Questions BlackBerry Activation Error: "An error has occurred.


Forum BlackBerry OS Phone Forums More BlackBerry Phones BlackBerry Storm Storm OS Discussion Cannot activate by BES after 5.0 update? « Need some guidance on I am thinking of giving that a try. There are 3resolutions for this issue. Not sure what to do next, I logged on to the BES.

For more information on the Enterprise Service Policy, see Article 4861. Cause: There are two potential reasons for this error: Your Enterprise Activation password has expired, or; You do not have the correct data plan with your wireless carrier Resolution: Confirm with I can see emails coming into my Outlook, indicating that the server is trying to connect to my handheld, but it doesn't seem to matter. navigate here I told the RIM rep when he explained it that I had never done one that way.

The same is true for physically connecting the device as well.